EU Production - Data loading degradation

Incident Report for Solver

Resolved

This incident has been resolved. Jobs running during the incident have been cancelled. To immediately refresh data, re-run the jobs manually. Future scheduled jobs will run automatically.
Posted Oct 15, 2024 - 00:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2024 - 23:43 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 14, 2024 - 23:39 PDT

Update

We are continuing to investigate this issue.
Posted Oct 14, 2024 - 23:37 PDT

Investigating

We are currently investigating this issue.
Posted Oct 14, 2024 - 23:00 PDT
This incident affected: EU Cloud (Data Services).
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