All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.97 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020
Planned Solver cloud update - all data centers
Completed - The scheduled maintenance has been completed.
Sep 26, 04:51 PDT
Scheduled - There is a planned update scheduled for all data centers. Please review times for each data center here: https://status.app.solverglobal.com/

The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2020/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 23, 20:39 PDT
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
Sep 26, 04:51 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 26, 04:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:01 PDT
Scheduled - There is a planned update scheduled for Friday Sep 24 for the US data center. This update will occur between the hours of 10:00PM PT and 2:00AM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2020/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 23, 20:36 PDT
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
Sep 26, 00:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 PDT
Scheduled - There is a planned update scheduled for Friday Sep 25 for the CA data center. This update will occur between the hours of 6:00PM PT and 11:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2020/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 23, 20:34 PDT
Sep 25, 2020
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
Sep 25, 18:35 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 25, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 14:00 PDT
Scheduled - There is a planned update scheduled for Friday 25 Sep for the EU data center. This update will occur between the hours of 9:00 PM GMT and 1:00AM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2020/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 23, 20:32 PDT
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
Sep 25, 16:06 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 25, 13:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 10:00 PDT
Scheduled - There is a planned update scheduled for Saturday 26 Sep for the AU data center. This update will occur between the hours of 4:00 AM Canberra ACT and 8:00AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2020/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Sep 23, 20:30 PDT
Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Report rendering services running slow in US data center
Resolved - This incident has been resolved.
Sep 17, 15:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 12:49 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 11:10 PDT
Investigating - We are currently investigating this issue.
Sep 17, 10:55 PDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

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