Solver Status

US Cloud - Incident affected portal logins and report execution

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 2026 - 09:07 PDT

Investigating - We are currently investigating this issue.
Oct 16, 2026 - 08:30 PDT

Planned Solver Cloud Maintenance & Update (Ireland - EU)

Verifying - Verification is currently underway for the maintenance items.
Oct 09, 2026 - 21:16 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 09, 2026 - 10:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the Ireland - EU, scheduled for Friday Oct 9, 2026 @ 7PM CET.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/dataservicesupdateq42026/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Oct 9, 2026 10:00-18:00 PDT

About This Site

Welcome to the Solver Cloud Status page.
This page provides real-time updates on global availability, including both scheduled maintenance and unplanned service disruptions.
Scroll down to view current updates and past incident details.

Uptime over the past 90 days. View historical uptime.

US Cloud Operational

Website Operational

Report Rendering Service Operational

Data Services Operational

EU Cloud Operational

Website Operational

Report Rendering Service Operational

Data Services Operational

AU Cloud Operational

Website Operational

Report Rendering Service Operational

Data Services Operational

CA Cloud Operational

Website Operational

Report Rendering Service Operational

Data Services Operational

AE Cloud Operational

Website Operational

Report Rendering Service Operational

Data Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct `16`, `2026`

Unresolved incident: US Cloud - Incident affected portal logins and report execution.

Oct `15`, `2026`

US Cloud - Publisher jobs are delayed in a queued state

Resolved - This incident has been resolved.
Oct 15, 16:32 PDT

Investigating - We are currently investigating this issue.
Oct 15, 09:04 PDT

EU Cloud - Report jobs are delayed

Resolved - This incident has been resolved.
Oct 15, 06:04 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 03:49 PDT

Investigating - We are currently investigating this issue.
Oct 15, 03:27 PDT

Oct `14`, `2026`

No incidents reported.

Oct `13`, `2026`

US Prod - Subset of Intacct Integrations Failing to Complete

Resolved - This incident has been resolved.
Oct 13, 08:05 PDT

Monitoring - Sage Intacct has informed us that the issue has been fixed and the errors have stopped as of 4PM Pacific time. We are continuing the monitor and will update this status in 2hrs (6PM PT).
Oct 12, 16:10 PDT

Investigating - We are investigating a subset of US customers running Intacct integrations that are failing to complete. Error message references an Intacct error code GW-0011.
Oct 12, 12:31 PDT

Oct `12`, `2026`

Oct `11`, `2026`

No incidents reported.

Oct `10`, `2026`

No incidents reported.

Oct `9`, `2026`

Planned Solver Cloud Maintenance & Update (Canada - CA)

Completed - The scheduled maintenance has been completed.
Oct 9, 21:16 PDT

Update - UPDATED: Configuration changes for October 8th are now scheduled for 8:45 pm pacific time, 11:45 eastern time.
Oct 8, 17:37 PDT

Update - We are planning on making a configuration change to improve integration stability. This change is scheduled for 7:45 pm pacific time, 10:45 eastern time. Some integrations in process at that time might fail at this time but will run on the next scheduled run or could be ran manually.
Oct 8, 15:52 PDT

Update - We are planning on making a configuration change to improve a small number of failing integrations. This change is scheduled for 7:45 pm pacific time, 10:45 eastern time. Some integrations in process at that time might fail at this time but will run on the next scheduled run or could be ran manually.
Oct 5, 18:40 PDT

Update - All systems are operational. We're monitoring a small number of new failures isolated to specific customers and data connector types, and a fix is in progress.
Oct 5, 13:20 PDT

Update - The data service update and additional configuration changes were completed on Oct 3, 2026 @ 5pm PT. All Solver services are operational.

Solver will continue to monitor the update overnight and will update the state of this maintenance by Oct 4, 2026 @ 8am PT.
Oct 3, 09:00 PDT

Verifying - Configuration changes have been applied and are currently being monitored. An update will be posted in 3 hours (8 PM PT).
Oct 2, 20:22 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the Canada - CA, scheduled for Friday Oct 2, 2026 @ 6PM PT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/dataservicesupdateq42026/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Sep 30, 13:39 PDT

Oct `8`, `2026`

EU Cloud - Publisher jobs are delayed

Resolved - This incident has been resolved.
Oct 8, 05:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 00:30 PDT

Identified - The issue has been identified and a fix is being implemented.
Oct 8, 00:14 PDT

Investigating - We are currently investigating this issue.
Oct 7, 23:54 PDT

Oct `7`, `2026`

Oct `6`, `2026`

No incidents reported.

Oct `5`, `2026`

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

Oct `2`, `2026`