All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
99.99 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 21, 2022
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
May 21, 07:33 PDT
Verifying - Verification is currently underway for the maintenance items.
May 21, 06:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 PDT
Scheduled - There is a planned update scheduled for Friday 20 May. This update will begin at 10:00PM PT in the U.S. region. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

The Australia, United Arab Emirates, Ireland and Canada regions will be updated as well. Please see the status page for scheduled maintenance outages for each region. https://status.app.solverglobal.com/

Please check out the latest release notes https://help.bi360.com/release-notes/may-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
May 18, 22:03 PDT
May 20, 2022
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
May 20, 23:07 PDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 21:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:01 PDT
Scheduled - There is a planned update scheduled for Friday 20 May for the CA data center. This update will occur between the hours of 6:00PM PT and 11:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/may-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
May 18, 22:00 PDT
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
May 20, 21:33 PDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 18:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:01 PDT
Scheduled - There is a planned update scheduled for Friday 20 May for the EU data center. This update will occur between the hours of 9:00 PM GMT and 1:00AM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/may-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
May 18, 21:58 PDT
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
May 20, 16:24 PDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 14:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:11 PDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 13:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 PDT
Scheduled - There is a planned update scheduled for Saturday 21 May for the AU data center. This update will occur between the hours of 4:00 AM Canberra ACT and 8:00AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/may-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
May 18, 21:56 PDT
May 19, 2022
Planned Solver Cloud Update (AE)
Completed - The scheduled maintenance has been completed.
May 19, 17:22 PDT
Verifying - Verification is currently underway for the maintenance items.
May 19, 15:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:01 PDT
Scheduled - There is a planned update scheduled for Friday 20 May for the AE region. This update will start at 10PM GST. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/may-2022/ for more details.
May 18, 21:53 PDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Report rendering slower than normal in the AU region
Resolved - This incident has been resolved.
May 8, 23:49 PDT
Monitoring - We have reviewed the reporting services and it appears all services are running as expected. However a higher than normal request for reports, has caused some reports to wait in a queue to complete.
May 8, 23:44 PDT
Investigating - We are currently investigating this issue.
May 8, 23:25 PDT
May 7, 2022

No incidents reported.

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