All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

US Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.99 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021
Completed - The scheduled maintenance has been completed.
Jan 23, 05:04 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 23, 04:34 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 22:00 PST
Scheduled - There is a planned update scheduled for Friday January 22 for the US data center. This update will occur between the hours of 10:00PM PT and 2:00AM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:16 PST
Completed - The scheduled maintenance has been completed.
Jan 23, 04:40 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 22, 21:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 PST
Scheduled - There is a planned update scheduled for Friday 22 January for the CA data center. This update will occur between the hours of 6:00PM PT and 11:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:15 PST
Jan 22, 2021
Completed - The scheduled maintenance has been completed.
Jan 22, 21:21 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 22, 15:22 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 14:00 PST
Scheduled - There is a planned update scheduled for Friday 22 January for the EU data center. This update will occur between the hours of 9:00 PM GMT and 1:00AM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:10 PST
Completed - The scheduled maintenance has been completed.
Jan 22, 15:27 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 22, 13:43 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 13:36 PST
Scheduled - There is a planned update scheduled for Saturday 23 January for the AU data center. This update will occur between the hours of 5:00 AM Canberra ACT and 8:00AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Jan 20, 21:07 PST
Jan 21, 2021
Resolved - This incident has been resolved.
Jan 21, 08:17 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 07:56 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 21, 07:52 PST
Investigating - We are currently investigating this issue.
Jan 21, 07:08 PST
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.