Solver Status

All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.

US Cloud Operational

90 days ago

99.99 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Report Rendering Service Operational

90 days ago

100.0 % uptime

Today

Data Services Operational

90 days ago

99.99 % uptime

Today

EU Cloud Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Report Rendering Service Operational

90 days ago

100.0 % uptime

Today

Data Services Operational

90 days ago

100.0 % uptime

Today

AU Cloud Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Report Rendering Service Operational

90 days ago

100.0 % uptime

Today

Data Services Operational

90 days ago

100.0 % uptime

Today

CA Cloud Operational

90 days ago

99.99 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Report Rendering Service Operational

90 days ago

100.0 % uptime

Today

Data Services Operational

90 days ago

99.98 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

Planned Solver Cloud Update (US)

Completed - The scheduled maintenance has been completed.
Jan 23, 05:04 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 23, 04:34 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 22:00 PST

Scheduled - There is a planned update scheduled for Friday January 22 for the US data center. This update will occur between the hours of 10:00PM PT and 2:00AM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:16 PST

Planned Solver Cloud Update (CA)

Completed - The scheduled maintenance has been completed.
Jan 23, 04:40 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 22, 21:50 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 PST

Scheduled - There is a planned update scheduled for Friday 22 January for the CA data center. This update will occur between the hours of 6:00PM PT and 11:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:15 PST

Jan 22, 2021

Planned Solver Cloud Update (EU)

Completed - The scheduled maintenance has been completed.
Jan 22, 21:21 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 22, 15:22 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 14:00 PST

Scheduled - There is a planned update scheduled for Friday 22 January for the EU data center. This update will occur between the hours of 9:00 PM GMT and 1:00AM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jan 20, 21:10 PST

Planned Solver Cloud Update (AU)

Completed - The scheduled maintenance has been completed.
Jan 22, 15:27 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 22, 13:43 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 13:36 PST

Scheduled - There is a planned update scheduled for Saturday 23 January for the AU data center. This update will occur between the hours of 5:00 AM Canberra ACT and 8:00AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/january-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Jan 20, 21:07 PST

Jan 21, 2021

Integration jobs in the Canadian data center are in not completing

Resolved - This incident has been resolved.
Jan 21, 08:17 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 07:56 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 21, 07:52 PST

Investigating - We are currently investigating this issue.
Jan 21, 07:08 PST

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

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