Solver Status

Apr 28, 2025

No incidents reported today.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

Planned Solver Cloud Update (United States - US)

Completed - The scheduled maintenance has been completed.
Apr 26, 15:54 PDT

Verifying - All maintenance completed. All services should now be fully functional.
Apr 26, 03:52 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services, scheduled for this week. Please take note of the following details:

Affected Regions: (local date/times)
UAE (AE) - 25 April / 1:00 UAE
Australia (AU) - 26 April / 5:00 ACT
Ireland (EU) - 25 April / 22:00 GMT
Canada (CA) - 25 April / 18:00 PT
United States (US) - 25 April / 22:00 PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

We appreciate your understanding and apologize for any inconvenience this may cause. Our goal is to enhance your experience with our services, and this maintenance is a crucial step toward achieving that.

Thank you for your continued trust in Solver Global.

Sincerely,
The Solver Global Team
Apr 23, 14:56 PDT

Planned Solver Cloud Update (Ireland - EU)

Completed - All maintenance completed. All services should now be fully functional.
Apr 26, 03:10 PDT

Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 17:16 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 14:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Ireland - EU, scheduled for Friday 25 April 22:00 CET.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:52 PDT

Planned Solver Cloud Update (Canada - CA)

Completed - All maintenance completed. All services should now be fully functional.
Apr 26, 01:35 PDT

Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 21:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Canada - CA, scheduled for Friday 25 April 18:00 PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:54 PDT

Apr 25, 2025

Planned Solver Cloud Update (Australia - AU)

Completed - All maintenance completed. All services should now be fully functional.
Apr 25, 17:20 PDT

Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 13:23 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 10:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Australia - AU, scheduled for Saturday 26 April 5am ACT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:49 PDT

Apr 24, 2025

Planned Solver Cloud Update (United Arab Emirates - AE)

Completed - All maintenance completed. All services should now be fully functional.
Apr 24, 18:57 PDT

Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 24, 16:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:00 PDT

Scheduled - We want to keep you informed about an upcoming maintenance that will temporarily impact our services in the United Arab Emirates - AE, scheduled for Friday 25 April, 1AM UAE.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:47 PDT

Apr 23, 2025

AU Cloud - Jobs, Integrations not running/stuck

Resolved - This incident has been resolved.
Apr 23, 15:38 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 12:38 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 23, 12:26 PDT

Investigating - We are currently investigating this issue.
Apr 23, 12:02 PDT

Apr 22, 2025

No incidents reported.

Apr 21, 2025

EU Cloud - Maintenance on Integration Services

Completed - The scheduled maintenance has been completed.
Apr 21, 10:27 PDT

Verifying - Verification is currently underway for the maintenance items.
Apr 17, 15:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:30 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 15:10 PDT

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

EU Cloud - Gateway Integration and Jobs performance degradation

Resolved - This incident has been resolved.
Apr 17, 08:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 07:29 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 17, 06:56 PDT

Investigating - We are currently investigating this issue.
Apr 17, 05:32 PDT

US Cloud - Maintenance on Integration Services

Completed - The scheduled maintenance has been completed.
Apr 17, 08:07 PDT

Verifying - Verification is currently underway for the maintenance items.
Apr 16, 18:54 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:30 PDT

Scheduled - Integration services in our US environment will undergo maintenance today, April 16, at 4:30PM Pacific Time. During this time, any processing integration and job will be cancelled. Additionally, scheduled jobs that would begin during this maintenance will not begin.

Once this maintenance is complete, you can manually execute your integration or jobs. Additionally, your next scheduled data load will being as scheduled.
Apr 16, 15:21 PDT

Apr 16, 2025

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

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