All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.99 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 24, 2021

No incidents reported today.

Feb 23, 2021
Data integration processing failure
Resolved - This incident has been resolved.
Feb 23, 08:24 PST
Monitoring - A fix has been implemented and we are currently monitoring it. Integrations stuck in processing will need to be rerun.
Feb 23, 07:51 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 07:48 PST
Investigating - We are currently investigating this issue.
Feb 23, 07:25 PST
Feb 22, 2021
AU site slow or inaccessible
Resolved - The AU site experienced an unusually high volume of data which caused temporary performance degradation for some services. The site is operational. The engineers are reviewing the root cause of the degradaation.
Feb 22, 19:08 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 19:05 PST
Investigating - We are currently investigating this issue.
Feb 22, 19:04 PST
Feb 21, 2021

No incidents reported.

Feb 20, 2021
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
Feb 20, 05:07 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 20, 04:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:03 PST
Scheduled - There is a planned update scheduled for Friday Feb 19 for the US data center. This update will occur between the hours of 10:00PM PT and 2:00AM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/february-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Feb 17, 19:20 PST
Feb 19, 2021
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
Feb 19, 23:23 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 20:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:03 PST
Scheduled - There is a planned update scheduled for Friday 19 Feb for the CA data center. This update will occur between the hours of 6:00PM PT and 11:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/february-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Feb 17, 19:19 PST
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
Feb 19, 19:22 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 17:37 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:00 PST
Scheduled - There is a planned update scheduled for Friday 19 Feb, for the EU data center. This update will occur between the hours of 10:00 PM GMT and 1:00AM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/february-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Feb 17, 19:18 PST
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
Feb 19, 16:38 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 14:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 10:02 PST
Scheduled - There is a planned update scheduled for Saturday 20 Feb for the AU data center. This update will occur between the hours of 4:00 AM Canberra ACT and 8:00AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/february-2021/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Feb 17, 19:16 PST
Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.

Feb 10, 2021

No incidents reported.

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