All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.96 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.9 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2022

No incidents reported today.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
Sep 24, 07:31 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 24, 06:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 23:02 PDT
Scheduled - There is a planned update scheduled for Friday 23 September. This update will begin at 10:00PM PT in the U.S. region. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

The Australia, United Arab Emirates, Ireland and Canada regions will be updated as well. Please see the status page for scheduled maintenance outages for each region. https://status.app.solverglobal.com/

Please check out the latest release notes https://help.bi360.com/release-notes/september-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 21, 23:01 PDT
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
Sep 24, 06:38 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 21:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:01 PDT
Scheduled - There is a planned update scheduled for Friday 23 September for the Canada data center. This update will begin at 6:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 21, 22:59 PDT
Sep 23, 2022
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
Sep 23, 19:31 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 17:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 14:00 PDT
Scheduled - There is a planned update scheduled for Friday 23 September for the EU data center. This update will begin at 9:00 PM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Sep 21, 22:54 PDT
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
Sep 23, 19:16 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 13:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:01 PDT
Scheduled - There is a planned update scheduled for Saturday 24 September for the AU data center. This update will begin at 4:00 AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Sep 21, 22:52 PDT
Sep 22, 2022
Planned Solver Cloud Update (AE)
Completed - The scheduled maintenance has been completed.
Sep 22, 17:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 22, 16:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:00 PDT
Scheduled - There is a planned update scheduled for Friday 22 Sep for the AE region. This update will start at 12AM GST. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/september-2022/ for more details.
Sep 21, 22:50 PDT
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Reviewing an issue when creating new templates
Resolved - We identified a memory issue on one of the services within the US Azure region. The issue has been resolved and all services should be fully operational.
Sep 15, 09:35 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 09:20 PDT
Investigating - We are currently investigating this issue.
Sep 15, 09:16 PDT
Sep 14, 2022

No incidents reported.

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