All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.97 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.98 % uptime
Today
EU Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025
US Data Center - Certain customers are experiencing integration failures.
Resolved - This incident has been resolved.
May 19, 05:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 14:30 PDT
Investigating - Small set of customers integrations are failing with the error "Unable to connect to warehouse after 10 attempts". We are currently investigating the issue.
May 18, 13:07 PDT
May 18, 2025
May 17, 2025
Planned Solver Cloud Maintenance & Update (United States - US)
Completed - All maintenance completed. All services should now be fully functional.
May 17, 12:27 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
May 17, 04:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services, scheduled for this week. Please take note of the following details:

Affected Regions: (local date/times)
UAE (AE) - 16 May / 00:00 UAE
Australia (AU) - 17 May / 5:00 ACT
Ireland (EU) - 16 May / 22:00 GMT
Canada (CA) - 16 May / 18:00 PT
United States (US) - 16 May / 22:00 PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/may-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

We appreciate your understanding and apologize for any inconvenience this may cause. Our goal is to enhance your experience with our services, and this maintenance is a crucial step toward achieving that.

Thank you for your continued trust in Solver Global.

Sincerely,
The Solver Global Team
May 14, 19:25 PDT
Planned Solver Cloud Maintenance & Update (Australia - AU)
Completed - All maintenance completed. All services should now be fully functional.
May 17, 03:15 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
May 16, 15:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the Australia - AU, scheduled for Saturday 17 May.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/may-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
May 14, 19:19 PDT
Planned Solver Cloud Maintenance & Update (Ireland - EU)
Completed - All maintenance completed. All services should now be fully functional.
May 17, 03:15 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
May 16, 17:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 14:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the Ireland - EU, scheduled for Friday 16 May.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/may-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
May 14, 19:20 PDT
Planned Solver Cloud Maintenance & Update (Canada - CA)
Completed - All maintenance completed. All services should now be fully functional.
May 17, 01:13 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
May 16, 21:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the Canada - CA, scheduled for Friday 16 May.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/may-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
May 14, 19:22 PDT
May 16, 2025
May 15, 2025
Planned Solver Cloud Maintenance & Update (United Arab Emirates - AE)
Completed - All maintenance completed. All services should now be fully functional.
May 15, 20:35 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
May 15, 16:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 13:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance & update that will temporarily impact our services in the United Arab Emirates - AE, scheduled for Friday 16 May.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/may-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
May 14, 19:17 PDT
Integrations/Jobs performance degradation
Resolved - This incident has been resolved.
May 15, 20:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 17:01 PDT
Investigating - We are currently investigating this issue.
May 15, 16:41 PDT
Integrations/Jobs performance degradation
Resolved - This incident has been resolved.
May 15, 07:44 PDT
Update - We are continuing to monitor for any further issues.
May 14, 15:26 PDT
Update - We are continuing to monitor for any further issues.
May 14, 12:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 09:25 PDT
Update - We are continuing to investigate this issue.
May 14, 08:59 PDT
Update - We are continuing to investigate this issue.
May 14, 07:25 PDT
Investigating - We are currently investigating this issue.
May 14, 05:21 PDT
May 14, 2025
May 13, 2025
US Cloud- Integrations/Jobs performance degradation
Resolved - This incident has been resolved.
May 13, 10:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 05:21 PDT
Investigating - We are currently investigating this issue.
May 13, 04:38 PDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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