All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.89 % uptime
Today
Website ? Operational
90 days ago
99.9 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.79 % uptime
Today
EU Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
99.96 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 2, 2023

No incidents reported today.

Apr 1, 2023

No incidents reported.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023
All environments - Report and Input template processing errors
Postmortem - Read details
Mar 26, 17:01 PDT
Resolved - This incident has been remediated, monitored, and resolved.
Mar 26, 16:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 11:08 PDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 10:40 PDT
Identified - We have identified an issue which may impact rendering some templates. We will be reverting the rendering version to further evaluate the report configurations causing the issue.
Mar 26, 10:36 PDT
Update - We are continuing to investigate this issue.
Mar 26, 10:03 PDT
Investigating - We are investigating an increase in report and input template rendering errors in all environments.
Mar 26, 08:59 PDT
Mar 25, 2023
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
Mar 25, 06:03 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 25, 04:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 March. This update will begin at 10:00PM PT in the U.S. region. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

The Australia, United Arab Emirates, Ireland and Canada regions will be updated as well. Please see the status page for scheduled maintenance outages for each region. https://status.app.solverglobal.com/

Please check out the latest release notes https://help.app.solverglobal.com/knowledge-base/march-2023/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Mar 22, 23:25 PDT
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
Mar 25, 00:55 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 22:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 March for the CA data center. This update will begin at 6:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.app.solverglobal.com/knowledge-base/march-2023/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Mar 22, 23:24 PDT
Mar 24, 2023
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
Mar 24, 20:41 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 18:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 14:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 March for the EU data center. This update will begin at 9:00 PM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.app.solverglobal.com/knowledge-base/march-2023/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Mar 22, 23:22 PDT
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
Mar 24, 18:18 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 16:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 10:00 PDT
Scheduled - There is a planned update scheduled for Saturday 25 March for the AU data center. This update will begin at 5:00 AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.app.solverglobal.com/knowledge-base/march-2023/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Mar 22, 23:19 PDT
Mar 23, 2023
Planned Solver Cloud Update (AE)
Completed - The scheduled maintenance has been completed.
Mar 23, 17:44 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 23, 16:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 March for the AE region. This update will start at 12AM GST. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.app.solverglobal.com/knowledge-base/march-2023/ for more details.
Mar 22, 23:15 PDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

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