All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.94 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.84 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
99.99 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Planned Solver Cloud Update (US)
Completed - The scheduled maintenance has been completed.
Jun 25, 07:11 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 25, 06:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 June. This update will begin at 10:00PM PT in the U.S. region. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

The Australia, United Arab Emirates, Ireland and Canada regions will be updated as well. Please see the status page for scheduled maintenance outages for each region. https://status.app.solverglobal.com/

Please check out the latest release notes https://help.bi360.com/release-notes/june-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jun 22, 23:00 PDT
Jun 24, 2022
Planned Solver Cloud Update (CA)
Completed - The scheduled maintenance has been completed.
Jun 24, 23:57 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 24, 21:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 June for the CA data center. This update will start at 6:00PM PT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/june-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jun 24, 18:00 PDT
Planned Solver Cloud Update (EU)
Completed - The scheduled maintenance has been completed.
Jun 24, 23:55 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 24, 20:55 PDT
Scheduled - There is a planned update scheduled for Friday 24 June for the EU data center. This update will start at 10:00 PM GMT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/june-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com.
Jun 24, 14:00 PDT
Planned Solver Cloud Update (AU)
Completed - The scheduled maintenance has been completed.
Jun 24, 20:54 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 24, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:01 PDT
Scheduled - There is a planned update scheduled for Saturday 25 June for the AU data center. This update will start at 3:00 AM Canberra ACT. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/june-2022/ for more details.

If there are any questions or issues encountered, please contact support@solverglobal.com and sure you note it is a Cloud issue.
Jun 22, 22:52 PDT
Jun 23, 2022
Ad Hoc Reporting service feature unavailable
Resolved - This incident has been resolved.
Jun 23, 21:15 PDT
Investigating - We are currently investigating this issue.
Jun 23, 10:18 PDT
Planned Solver Cloud Update (AE)
Completed - The scheduled maintenance has been completed.
Jun 23, 18:05 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 23, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 13:00 PDT
Scheduled - There is a planned update scheduled for Friday 24 June for the AE region. This update will start at 12AM GST. The changes will temporarily impact all services. Integrations running when the maintenance starts will be cancelled. Integrations scheduled during the maintenance period will begin once the systems are back online.

Please check out the latest release notes https://help.bi360.com/release-notes/june-2022/ for more details.
Jun 22, 22:49 PDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022
Sites unavailable
Postmortem - Read details
Jun 20, 17:00 PDT
Resolved - The issue has been resolved. All sites are accessible.
Jun 20, 16:59 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 20, 16:53 PDT
Investigating - We are currently investigating this issue.
Jun 20, 16:42 PDT
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

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