All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

US Cloud Operational
90 days ago
99.94 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.82 % uptime
Today
EU Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.98 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Australia - AU, scheduled for Saturday 23 Nov @ 5 AM Canberra ACT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/november-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team

Posted on Nov 20, 2024 - 18:26 PST
We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the United Arab Emirates - AE, scheduled for Friday 22Nov @ 10PM UAE.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/november-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team

Posted on Nov 20, 2024 - 18:23 PST
We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Ireland - EU, scheduled for Friday 22 Nov @ 11PM CET

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/november-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team

Posted on Nov 20, 2024 - 18:43 PST
Planned Solver Cloud Update (Canada - CA) Nov 22, 2024 18:00-22:00 PST
We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Canada - CA, scheduled for Friday 11 Nov @ 6PM PT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/november-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team

Posted on Nov 20, 2024 - 18:44 PST
Planned Solver Cloud Update (United States - US) Nov 22, 2024 22:00 - Nov 23, 2024 04:00 PST
We want to keep you informed about an upcoming maintenance update that will temporarily impact our services, scheduled for this week. Please take note of the following details:

Affected Regions: (local date/times)
UAE (AE) - 22 Nov / 1 AM UAE
Australia (AU) - 23 Nov / 5AM Canberra ACT
Ireland (EU) - 22 Nov / 10 PM GMT
Canada (CA) - 22 Nov / 6PM PT
United States (US) - 22 Nov / 10PM PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/november-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

We appreciate your understanding and apologize for any inconvenience this may cause. Our goal is to enhance your experience with our services, and this maintenance is a crucial step toward achieving that.

Thank you for your continued trust in Solver Global.

Sincerely,
The Solver Global Team

Posted on Nov 20, 2024 - 18:48 PST
Past Incidents
Nov 20, 2024
Resolved - This incident has been resolved.
Nov 20, 10:35 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 10:34 PST
Investigating - We are currently investigating this issue.
Nov 20, 10:29 PST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Resolved - Changes have been completed. Scheduled jobs will run at the next scheduled time.
Nov 16, 17:35 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 17:01 PST
Identified - Implementing changes to integrations.
Nov 16, 15:43 PST
Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 17:10 PST
Verifying - Verification is currently underway for the maintenance items.
Nov 15, 16:39 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:30 PST
Scheduled - We have planned maintenance to perform on the US data Integrations services. Today Friday @ 4:30PT. This update will not impact the Solver site or running reports and planning templates.

Integrations will continue running once the maintenance is completed.

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.


Sincerely,
The Solver Global Team

Nov 15, 15:03 PST
Nov 14, 2024
Resolved - No issues were identified.
Nov 14, 12:48 PST
Monitoring - We will continue to monitor performance. No changes are necessary at this time. All services are operational.
Nov 14, 07:59 PST
Investigating - We are investigating the performance of data integrations. All services are operational and the success rate has not been impacted.
Nov 14, 04:53 PST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.