Planned Solver Cloud Update (United States - US)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 22:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services, scheduled for this week. Please take note of the following details:

Affected Regions: (local date/times)
UAE (AE) - 25 April / 1:00 UAE
Australia (AU) - 26 April / 5:00 ACT
Ireland (EU) - 25 April / 22:00 GMT
Canada (CA) - 25 April / 18:00 PT
United States (US) - 25 April / 22:00 PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

We appreciate your understanding and apologize for any inconvenience this may cause. Our goal is to enhance your experience with our services, and this maintenance is a crucial step toward achieving that.

Thank you for your continued trust in Solver Global.

Sincerely,
The Solver Global Team
Apr 25, 2025 22:00 - Apr 26, 2025 04:00 PDT
Planned Solver Cloud Update (Canada - CA)
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 2025 - 21:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 18:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Canada - CA, scheduled for Friday 25 April 18:00 PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 25, 2025 18:00 - Apr 26, 2025 00:00 PDT
Planned Solver Cloud Update (Ireland - EU)
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 2025 - 17:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 14:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Ireland - EU, scheduled for Friday 25 April 22:00 CET.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 25, 2025 14:00-18:00 PDT

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Under Maintenance
90 days ago
99.93 % uptime
Today
Website ? Under Maintenance
90 days ago
99.93 % uptime
Today
Report Rendering Service ? Under Maintenance
90 days ago
100.0 % uptime
Today
Data Services ? Under Maintenance
90 days ago
99.88 % uptime
Today
EU Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
CA Cloud ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
99.94 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025
Planned Solver Cloud Update (Australia - AU)
Completed - All maintenance completed. All services should now be fully functional.
Apr 25, 17:20 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 25, 13:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 10:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Australia - AU, scheduled for Saturday 26 April 5am ACT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:49 PDT
Apr 24, 2025
Planned Solver Cloud Update (United Arab Emirates - AE)
Completed - All maintenance completed. All services should now be fully functional.
Apr 24, 18:57 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 24, 16:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance that will temporarily impact our services in the United Arab Emirates - AE, scheduled for Friday 25 April, 1AM UAE.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2025/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 23, 14:47 PDT
Apr 23, 2025
AU Cloud - Jobs, Integrations not running/stuck
Resolved - This incident has been resolved.
Apr 23, 15:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 12:38 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 12:26 PDT
Investigating - We are currently investigating this issue.
Apr 23, 12:02 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025
EU Cloud - Maintenance on Integration Services
Completed - The scheduled maintenance has been completed.
Apr 21, 10:27 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 17, 15:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:30 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 15:10 PDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
EU Cloud - Gateway Integration and Jobs performance degradation
Resolved - This incident has been resolved.
Apr 17, 08:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 07:29 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 06:56 PDT
Investigating - We are currently investigating this issue.
Apr 17, 05:32 PDT
US Cloud - Maintenance on Integration Services
Completed - The scheduled maintenance has been completed.
Apr 17, 08:07 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 18:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:30 PDT
Scheduled - Integration services in our US environment will undergo maintenance today, April 16, at 4:30PM Pacific Time. During this time, any processing integration and job will be cancelled. Additionally, scheduled jobs that would begin during this maintenance will not begin.

Once this maintenance is complete, you can manually execute your integration or jobs. Additionally, your next scheduled data load will being as scheduled.
Apr 16, 15:21 PDT
Apr 16, 2025
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
US Data Center - Continued integration performance degradation
Resolved - This incident has been resolved.
Apr 12, 01:05 PDT
Identified - We are monitoring continued poor integration performance. We are continuing to take actions to being integration performance back within normal limits.
Apr 11, 22:24 PDT
Apr 11, 2025
US Cloud- Integrations/Jobs performance degradation
Resolved - This incident has been resolved.
Apr 11, 17:37 PDT
Update - We are continuing to monitor job performance and investigate this issue.
Apr 11, 09:20 PDT
Update - We are continuing to monitor job performance and investigate this issue.
Apr 11, 06:53 PDT
Investigating - We are currently investigating this issue.
Apr 11, 05:29 PDT
US Cloud - Data Service Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 17:22 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 11, 16:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:30 PDT
Scheduled - Integration services in our US environment will undergo maintenance today, April 11, at 4:30PM Pacific Time. During this time, any processing integration and job will be cancelled. Additionally, scheduled jobs that would begin during this maintenance will not begin.

Once this maintenance is complete, you can manually execute your integration or jobs. Additionally, your next scheduled data load will being as scheduled.
Apr 11, 13:55 PDT
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